Red Hat, Inc.
interface design, ixd, ux, usability, design, user research, storage, visual design, HCI, human factors
UX Design

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Senior Interaction Designer - User Experience

  • Job ID: 44671
  • Westford, MA
  • Remote: No

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing technologies that solve business problems. We’re a billion dollar S&P 500 company offering solutions from Linux to middleware, storage to cloud, together with award-winning global customer support, consulting, and implementation services.

Job summary

The Red Hat Engineering organization is seeking a Senior Interaction Designer to join our User Experience Design team in Westford, MA. In this role, you will participate in and contribute to an interdisciplinary team that includes other user experience designers, developers, product and marketing managers, and other stakeholders throughout all phases of the development cycle. You’ll manage the user experience on one or more Red Hat product lines and seek to solve usability issues, and facilitate discussions with customers to understand their user experiences so that you can effectively communicate needs and create sound improvements with internal, cross-functional teams.

Primary job responsibilities

  • Manage the user experience vision for one or more products or product lines
  • Identify the right problems to solve, gauge the usability of products, and make sound recommendations for improvements
  • Clearly understand and articulate the information architecture, workflows, and processes surrounding the user experience
  • Create wireframes, mock-ups, and prototypes to effectively communicate design
  • Design and carry out targeted usability tests to validate design choices
  • Work with developers to implement strategies that ensure technical success

Required skills

  • Bachelor’s degree or higher in interaction design, visual design, human computer interaction, human factors, computer science, or a closely related area
  • 7+ years of experience with the user interface design process and methodology, particularly as applied to web-based applications
  • Proven ability to influence cross-functional teams with minimal supervision
  • Experience with Agile development and open source projects is a plus
  • Candidates must present a portfolio of user experience work (include links to work within your resume)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, national origin, disability, age, military status or veteran status, genetic information, or any other status protected by applicable law.