Second team member for user research
These are the things that I have done in the past. If you are experienced in doing user research or interested in doing something else, I invite you to not only follow the work I have done, but to propose and enhance the process we have established.
- Conduct live user research sessions to learn about user’s needs and their usage of other tools.
- Conduct live user testing tools to learn about the usage of Forgejo and assess the usability of new features.
- Get involved in review of new features and comment on usability aspects.
- Get involved in discussion of new features and suggest solutions based on documented findings.
- Classify feature requests in the issue tracker based on their expected value.
E-Mail, Codeberg Profile: @fnetx, Open Source Design Discourse
- My recent call for help: https://codeberg.org/forgejo/discussions/issues/323
- Public repository for user research findings: https://codeberg.org/forgejo/user-research/
- Dedicated design repository for designing new features: https://codeberg.org/forgejo/design/
- Regular Forgejo issue tracker, example filter to only include issues that have been assigned the highest value due to user research: https://codeberg.org/forgejo/forgejo/issues?labels=226640
- Forgejo contributor documentation: https://forgejo.org/docs/next/contributor/
- A welcome and motivation for contributors that I want to share: https://forgejo.org/docs/next/contributor/welcome/
Forgejo is a self-hosted platform for software development (version tracking and project management).
Dear design community, I’m looking for assistance for my role in the Forgejo user research team. Currently, I’m the only member of that team, and I publicly called for help with my roles recently, because I cannot keep up with the work on my own.
So far, my work consisted of doing user research and user testing via live interviews as well as creating surveys, to learn more about the usage of Forgejo and similar platforms. The results have been recorded in a dedicated repository. The information is then used to influence design of new features and classify feature requests based on their expected value.
The results of user research have been overall handled respectfully by the Forgejo contributors, within the human capacity the project has to turn suggestions into actual improvements.